At Altaï Indonesia we are a team. Between us we have a vast range of local knowledge and expertise; we are all passionate about protecting the culture and environment of these islands we call home and all dedicated to sharing our love for incredible Indonesia.
Our responsibility as a group of brands specializing in nature & adventure travel is to develop the positive impacts and minimize the negative impacts of our activity. We are responsible for the safety of our travelers, respect for others and the territories explored.
By becoming a mission-driven company in 2022, the Altaï group and its various brands have decided to anchor the consideration of social and environmental issues in the development of its activity. Our corporate mission: “Travel to meet nature and people to make the world a better place”
A true corporate ambition, this mission illuminates the direction in which we direct our actions. It is included in our company statutes and is controlled by an independent body and an internal governance committee.
It guides all of the group's strategic decisions as well as our daily actions, with a view to achieving three objectives:
- Limit our impact on the environment
- Create sustainable and shared value
- Develop the human
With safety at the heart of everything we do, Altaï Indonesia is committed to:
1. The quality of our trips
Our small group sizes (no more than 15 people) enable us to offer high quality services and to preserve the integrity of the remote places we visit. All of our routes, accommodation, restaurants and partners have been carefully chosen and are frequently inspected to guarantee their safety and quality. We update and adjust our programmes regularly taking into account your comments and suggestions. You are in safe hands with our trip leaders, all experienced, all professionals and all enrolled on our continuous training programme, we can't fault our guides. We also provide and monitor all of the technical equipment needed for our activities; we are proud of our unwavering focus on safety.
2. Fair prices
We never use middlemen, we are based in Indonesia enabling us to trade directly, support locals and ensure fair prices for everyone. We promise no nasty surprises or unexpected hidden expenses. Our travel agents will be in touch with you in the run up to your adventure and all of our trip details are updated regularly with accurate prices and clear descriptions of what is included/what is not.
3. Environmental and cultural preservation
We venture into some of the most remarkable environments in the world and feel it is our duty to protect and preserve these destinations. We follow the 'Leave No Trace' outdoor ethical code and take our Sustainable and Responsible Tourism policies very seriously. We have built up good relations with local people, and in some of our programmes it is possible to spend the night and share dinner with local families in their countryside homes. It is very important to us that these families continue to live as they did before they met us so that they do not reject local customs and traditions. We do not support mass tourism.
4. Excellent customer service
Our dedicated team live in Bali year round; we have a vast wealth of local knowledge and we really are nature and adventure travel experts. Feel free to
contact us anytime, we are always happy to hear from you and love providing solutions!